Data Protection

This data protection explains how your personal data is collected, used, and shared when you visit bixs.com (the "Website") or make a purchase.

Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Website, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Website, and how you interact with the Website. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files track actions on the Website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Website.

When we refer to “personal data” in this privacy policy, we mean both Device Information and Order Information.

Other Protocol Technologies
If you make or attempt to make a purchase through the Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

How Do We Use Your Personal Data?
We generally use the Order Information we collect to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services, in line with your privacy preferences.

Purpose of Using Device Information
We use the Device Information we collect to help us screen for potential risks and fraud (in particular, your IP address) and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Data
We share your personal data with third parties to help us use your personal data as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights in other ways.

Behavioral Advertising
As described above, we use your personal data to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by following these links:

Do Not Track
Please note that we do not alter our Website’s data collection and usage practices when we receive a "Do Not Track" signal from your browser.

Personal Data in Europe
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (for example, if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@intercycle.com or by mail using the details provided below:

Intercycle AG, Pfrundmatte 3, 6210 Sursee, Switzerland

Last updated: 15/03/2024

If you are not satisfied with our response to your complaint, you have the right to file a complaint with the relevant data protection authority.